QParents is coming!
Maleny State School is aiming to make school business processes simpler for not only school office staff but for parents as well. QParents is an Education Quensland service provided by the Queensland Government, that is available to all state schools.
Maleny SS is aiming to reduce the amount of paper we print as well as reduce the need for high volumes of inbound and outbound phone calls related to student absences. The QParent app will allow for parents to send a messsage to report an absence, check invoices, make payments in app, access report cards, see important upcoming events and eventually even provide consent online for special activities (coming late 2022) all within the one app or online website.
QParents internal testing underway
We are currently doing internal testing with staff who have children who attend the school to test functionality as well as provide staff training, to make sure when it is released to the parent community, things will run as smoothly as possible.
Initial feedback from staff, using the app as a parent, they found the app easy to use and invoice payments especially handy.
More news will be coming soon as we get closer to a full rollout to the parent community at Maleny. In the meantime check out the overview video and basic QParent Factsheet information below.
Basic tour of QParents.
What is QParents?
QParents is a user-friendly portal accessible via app or web browser, providing parents with secure online access to information about their child’s schooling.
How will QParents assist me?
QParents enables you to access and manage information about your child online.
What information is available in QParents?
You can access information about:
- attendance details
- upcoming events
- report cards
- invoices and payment history.
What are the benefits of using QParents?
You will benefit from:
- greater transparency with online access to your child’s information
- ease of viewing and updating your child’s details including address and medical conditions
- anytime, anywhere access on a smart phone, tablet or computer
- access to the latest information in one centralised place
- improved administration efficiencies and reduced printing and mail outs.
Which schools use QParents?
QParents is an optional resource available to any Queensland state school. Depending on the needs of their community, schools may choose to use QParents. Contact your child’s school to find out if they are registered to use QParents.
How do I register for QParents?
Your child’s school will send you a letter or email inviting you to register for QParents. You will then be able to register via the secure QParents website: qparents.qld.edu.au using the unique invitation code contained in the letter or email.
You will require each child’s unique EQ ID and you must verify your identity by providing 100 points of ID. If you cannot verify your identity online, you should contact your child’s school for assistance. The school will review your registration and approve your account. You will then be able to access the QParents app and delegate read-only access to another parent, carer or family member, known as a ‘Delegated Viewer’.
For more information on registering and verifying your identity, see the QParents registration fact sheet.
What personal information is stored about me in QParents?
The following details are securely stored on your QParents account:
- your full name
- your email address
- your mobile phone number (if provided)
- basic details of any delegated viewers you have invited
- the types of documents you provided during registration (but not the actual documents)
- details of any payments you have made (but not credit card details).
Where is my personal information stored?
The Department of Education has contracted Microsoft to host the QParents app. Your personal information is stored in Microsoft’s secure data centre in Australia. All personal information is protected using the latest encryption techniques, rendering this information unreadable to unauthorised people. For more information, see the Microsoft Azure Trust Centre.
Will you use my data for advertising purposes?
No. Queensland Government agencies are not permitted to disclose your information for marketing, advertising or other purposes.
Where has my child’s information been sourced from?
Information about your child in QParents has been collected through school processes such as enrolment and/or recorded by teachers and school staff in the school’s IT system called OneSchool.
How current is the information in QParents?
Information will be available in QParents as soon as it has been recorded or updated in OneSchool. Any information updated by you in QParents (e.g. reasons for absences, your child’s details or medical conditions) will be available immediately for the school to review and confirm the update in OneSchool.
What happens if I don’t want my child’s information in QParents?
Where there is more than one parent or guardian of a child, either party may opt to have a QParents account. In these circumstances, your child’s information will be available to the other parent or guardian. If all parties do not want their child’s information in QParents, you should contact your child’s school.
Where can I find help using QParents?
If you need assistance using QParents, you can: